8x8 provides a robust cloud PBX infrastructure designed for heavy inbound and outbound call traffic. Its superior voice quality, automated routing features, and enterprise-grade servers ensure that dispatchers experience zero lag when communicating with brokers, shippers, and motor carriers.

Yes. Every 8x8 account comes provisioned with a legitimate US business number. This allows your dispatch agency to present a local, professional identity to US-based brokers, dramatically improving call pick-up rates during load negotiations.

Yes. 8x8 is built for team collaboration. You can set up ring groups so that incoming broker calls ring multiple dispatchers at once, or use warm transfers to seamlessly pass live calls to a safety manager or billing specialist without disconnecting.