FAQ’s

FAQ

Find answers to your most common questions about EPL Solutions, our FBR-registered status, and our official communication partnerships. We’ve compiled everything you need to know about our verified tools and years of industry expertise in one place.
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FAQ's

Find quick answers to the most common questions about our courses and platform.

Yes. Trust is our foundation. We are a fully FBR-registered and verified entity, providing transparent dispatching tools and secure payment gateways (Zelle, CashApp, etc.) to ensure your business is always protected.

Absolutely. EPL Solutions maintains a strong reputation and is officially approved by leading industry group admins. Our verified status across major dispatching communities reflects our commitment to reliability and quality service

Yes, we are 100% verified and FBR-registered. We also hold official partnerships with top-tier communication providers like Google Voice, Open Phone, and Zoom Phone, further validating our professional standing.

 

Absolutely. EPL Solutions maintains a strong reputation and is officially approved by leading industry group admins. Our verified status across major dispatching communities reflects our commitment to reliability and quality service.

We are based in Lahore, Pakistan serving a global network of dispatchers and fleet owners with high-end logistics technology.

With 4 years of industry experience, our team deeply understands the trucking landscape. We have successfully helped hundreds of clients optimize their workflows using our specialized load boards and dialer systems.

EPL Solutions provides verified truck dispatch tools, dialers, loadboard access, and communication solutions for dispatchers targeting the US trucking market.

Our services are suitable for:
•Beginner dispatchers
•Experienced dispatch agencies
•Sales teams handling US trucking clients

No. We are independent service providers. All trademarks (DAT, Google Voice, OpenPhone, etc.) belong to their respective owners.

We provide assistance/setup for loadboards such as DAT and related dispatch tools depending on package selection.

Yes, working access is provided after payment confirmation. Credentials must not be shared with unauthorized users.

Yes, all tools are tested before delivery.

Access policy depends on the selected package. Unauthorized sharing may result in blockage.

We provide solutions including:
•Google Voice Business & Starter
•OpenPhone
•Zoom Phone
•UK / Canada Dialers
•Ooma
•RingCentral
•Vonage
•USA WhatsApp setup

Yes, call recording availability depends on the selected dialer plan.

Yes, bulk availability depends on demand and stock.

We accept:
•Bank Transfer
•Zelle
•Stripe (dispatch clients only)
•Cash App
•USA Physical Bank (if applicable)

No. All charges are shared clearly before confirmation.

If a tool gets blocked due to technical reasons:
•Replacement will be provided (if available).
•If replacement is not possible, 60% refund will be issued.

No. Since tools are digital and access-based, full refund is not applicable after delivery.

Refund will not be given if:
•Client violates platform policies
•Login shared with multiple users
•Spam or misuse activity detected
•Issue reported after 24 hours

Approved refunds are processed within 3–5 business days.

You can contact us via:
•WhatsApp
•Direct Call
•Business Hours Support

Yes, basic demo available before purchase upon request.

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