FAQ
Have Any Questions?
FAQ's
Find quick answers to the most common questions about our courses and platform.
Is EPL Solutions a trusted company?
Yes. Trust is our foundation. We are a fully FBR-registered and verified entity, providing transparent dispatching tools and secure payment gateways (Zelle, CashApp, etc.) to ensure your business is always protected.
Are you approved by group administrators?
Absolutely. EPL Solutions maintains a strong reputation and is officially approved by leading industry group admins. Our verified status across major dispatching communities reflects our commitment to reliability and quality service
Is your company verified?
Yes, we are 100% verified and FBR-registered. We also hold official partnerships with top-tier communication providers like Google Voice, Open Phone, and Zoom Phone, further validating our professional standing.
Are you approved by group administrators?
Absolutely. EPL Solutions maintains a strong reputation and is officially approved by leading industry group admins. Our verified status across major dispatching communities reflects our commitment to reliability and quality service.
Where is EPL Solutions based?
We are based in Lahore, Pakistan serving a global network of dispatchers and fleet owners with high-end logistics technology.
How much experience does your team have?
With 4 years of industry experience, our team deeply understands the trucking landscape. We have successfully helped hundreds of clients optimize their workflows using our specialized load boards and dialer systems.
What is EPL Solutions?
EPL Solutions provides verified truck dispatch tools, dialers, loadboard access, and communication solutions for dispatchers targeting the US trucking market.
Who can use your services?
Are you officially affiliated with these platforms?
No. We are independent service providers. All trademarks (DAT, Google Voice, OpenPhone, etc.) belong to their respective owners.
What loadboards do you provide?
We provide assistance/setup for loadboards such as DAT and related dispatch tools depending on package selection.
Do you provide login credentials?
Yes, working access is provided after payment confirmation. Credentials must not be shared with unauthorized users.
Are tools verified and working?
Yes, all tools are tested before delivery.
Can I use these tools on multiple devices?
Access policy depends on the selected package. Unauthorized sharing may result in blockage.
Which dialers do you offer?
Are call recordings available?
Yes, call recording availability depends on the selected dialer plan.
Do you provide bulk accounts?
Yes, bulk availability depends on demand and stock.
What payment methods do you accept?
Are there any hidden charges?
No. All charges are shared clearly before confirmation.
What if the tool gets blocked?
Is full refund available?
No. Since tools are digital and access-based, full refund is not applicable after delivery.
When is refund NOT applicable?
How long does refund take?
Approved refunds are processed within 3–5 business days.
How can I contact support?
Do you provide live demo?
Yes, basic demo available before purchase upon request.